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Frequently Asked Questions

What types of personal care products does Tom Thumb offer?

At Tom Thumb, we offer a wide range of personal care products, including shampoo, conditioner, toothbrushes, toothpaste, body wash, soap, vitamins, supplements, pain relievers, allergy relief, first aid, and other personal care essentials. 

Are there personal care products made for kids or babies available at Tom Thumb? 

We offer a wide range of gentle baby and kids care products at Tom Thumb. Look for:

  • Mild Cleansers: Tear-free, neutral pH formulas (avoid antibacterial types).

  • Fragrance-Free Lotions & Wipes: Skip parabens, phthalates, and talc.

  • Diaper Creams: Use zinc oxide to protect and prevent rash. 

  • Mineral Sunscreens: Zinc or titanium dioxide for sensitive skin.

  • Oral Care: Soft brushes and fluoride toothpaste (pea-sized for kids over 2).

Shop in-store, online, or in the app at Tom Thumb.

How do I know if a personal care product at Tom Thumb is cruelty-free or vegan?

When shopping for personal care at Tom Thumb, finding cruelty-free or vegan products means checking for trusted labels and certifications.

Here’s what to look for:

  • Leaping Bunny Logo: Ensures no animal testing, even by ingredient suppliers.

  • PETA’s Bunny Logo: Confirms the brand avoids animal testing worldwide.

  • Key Terms: Phrases like “Not tested on animals” signal cruelty-free status; check the label before you buy.

  • Vegan Label: Indicates no animal-derived ingredients like beeswax or lanolin.

  • Vegan Certifications: Look for symbols from The Vegan Society or Vegan Action for verified standards.

Shop vegan personal care at Tom Thumb with convenient pickup and delivery options.

Does Tom Thumb offer subscriptions or auto-replenishment?

Yes, we offer subscriptions on select items with our Subscribe & Save program.

How can I tell if my personal care products are expired?

Check the packaging for dates like “Use By” or “Best By.” For makeup and skincare, look for a small open jar symbol with a number; it shows how many months the product is good for after opening. If it smells weird, changes color, or feels different, it’s time to toss it.

What does “dermatologist-tested” or “clinically proven” mean?

“Dermatologist-tested” means a dermatologist reviewed or tested the product for safety. “Clinically proven” means the product showed results in controlled studies with people.

What is FSA/HSA and how do I use my card on Tom Thumb.com?

FSA (Flexible Spending Account) and HSA (Health Savings Account) let you set aside pre-tax dollars for eligible health expenses like prescriptions, OTC products, and medical supplies.

  • FSA: Funds usually expire at year-end.

  • HSA: Funds roll over annually and can earn interest.

How to use your card on Tom Thumb.com:

  1. Sign in or create a Tom Thumb for U account.

  2. Add your FSA/HSA card to your digital wallet.

  3. Shop eligible products (use the FSA/HSA filter).

  4. Add items to your cart.

  5. Check out and apply your FSA/HSA balance.

Click here learn more about FSA/HSA.