just for U® FAQs

Find answers to frequently asked questions about our just for U® Loyalty Program.

Getting Started

Do I need to register to earn Points or redeem Rewards for gas or groceries?

You must have an account with an Albertsons Companies grocery banner store* to earn Points or redeem Rewards for gas or groceries at any participating Albertsons Companies grocery banner store location or mobile app. You may already have an account. This can be the same account that you use to get your Loyalty Program special weekly prices when shopping in-store or through the app for the store banner where you first signed up for the Loyalty Program, or it may be an existing online account for just for U®. If you already have an online account (e.g., just for U), you do not need to re-register. Once you have an account, simply enter your registered phone or Loyalty Program card number every time you check out at any Albertsons Companies grocery banner store location, mobile app or website to earn Points or redeem Rewards. If you already have an online account (e.g., just for U), you do not need to re-register.

* Albertsons Companies grocery banner stores include Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs/Safeway, Jewel-Osco, Shaw's, Star Market, and ACME Markets. Online purchases through Instacart do not qualify for just for U offers or discounts.

Why do I have to register for just for U?

Registering makes it easier to save on the items you already love to buy. Just for U provides personalized deals and coupons on your favorite items. All you have to do is add them to your Loyalty Program account either online or in our app prior to in-store or online checkout to have your savings applied upon purchase—no clipping of coupons needed. Please note that using multiple accounts to exceed limits on offers and promotions is not permitted. We reserve the right to terminate accounts if we believe they are used for such activities.

What if I don't have an email address?

A valid email address is required for Loyalty Program participation. You can get an email account for free through various email service providers. If you subscribe to email notifications, you will be notified when new offers are available.

Do I have to pay a membership fee?

Our Rewards program is free. Just use your registered phone or Loyalty Program card number at checkout.

Can I access just for U from my smart phone?

Yes, the best way to access just for U offers is through our app for iPhone and Android devices. You can add coupons and deals on the go, add your own items to a shopping list, and more. Our app is FREE and available for download at the App Store and Google Play store. If you don’t want to download the app, you can also use your phone’s browser to view our website.

What is My List?

My List works as a shopping list that helps you plan your shopping trip at home and in our stores. Once you’ve added an offer to your Loyalty Program account, it will show up in My List. Even if you remove the offer from My List, it will still be active in your account and ready to be redeemed at checkout.

Need help? How do I contact Customer Service?

To contact us, use our online form.

FAQ just for U